Support

Last updated: 18DEC2024

Let’s face it. As a one-person show, I cannot answer every email, YouTube comment, Discord ping, Subreddit message, DM, or website inquiry. So to help I’ve set up this community support page so that you can find the answers you need in the most convenient way possible. There is a whole community built around retro gaming, and here are some of the resources you have at your disposal (besides this website, obviously).

Discord servers

Hands down, the fastest way to get information about your favorite device is through the appropriate Discord server. Each of these servers have their own unique identity, so be sure to join the right server. Within each server will be several different channels, which are typically organized by topic or device. The downside of Discord is that while you can find the latest information and get instant feedback from other users, it’s a little difficult to find older information.

Retro Handhelds – this server initially covered all things related to the Retroid Pocket 2, but has since branched out to cover other handhelds. This is the main server where I spend my time — there are even dedicated channels for RGC-related discussions, and a handy “help me choose” channel where community members can help you decide which retro handheld is the best fit for you.

Retro Game Handhelds – this server focuses on a variety of different handheld devices. Find the channel that matches your device, and ask whatever question you may have — the users are very helpful and knowledgeable.

Subreddits

If you’re not looking for urgent tech support, there are several retro handheld subreddits that have a wealth of information. When I’m looking for an answer to a question, I often check these subreddits first (the search function is very handy).

SBC gaming subreddit – this subreddit is dedicated to any number of SBC (Single Board Computer) gaming devices, and has shifted to be more handheld-focused over the years. This is generally the main subreddit I use and recommend.

There are also plenty of subreddits available that are more device-specific: Retroid, Odin, Anbernic, PowKiddy, Miyoo, RG35XX, Steam Deck, and so on.

Facebook groups

If you’re already a Facebook user, this is a convenient way to connect with others and get your questions answered.

Retro Handhelds – this page is run by the team behind the Retro Handhelds website and discord server

Anbernic Official – this group was made by Anbernic, and it covers all of their devices.

RG35X – another big Anbernic-related Facebook group

Websites

Retro Handhelds – this is a nice hub for many community links.

Retro Game Handhelds – this site has a nice repository of stock firmware images in case you want to re-flash your device.